How to contact us.
Please note that as an internet based company the PRIMARY means of contact is email.
Email is prioritised in separate categories as below, please ensure you send
your enquiry to the correct address, failure to do so will, at least, result
in a delayed reply.
| Aftersales |
Order queries, delivery confirmations and returns,
you MUST quote the order reference number.
We aim to reply in 30 minutes Mon-Fri 10am 3PM.
|
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| Presales |
Sales queries, pricing, availability. |
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| Technical |
Technical support regarding drivers, compatibility
and other technical issues. |
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NB. We see many problems with AOL / Hotmail email accounts, they seem to block
many legitimate emails as spam, we can accept no responsibility for this.
NB. You MUST quote the order reference number on all communications.
Whilst we appreciate spam is a problem it is the responsibility of the
customer that our valid emails get through (all email wiil be sent from
) and are not blocked by spam checking software.
We do not validate emails as requested by spam systems.
Our priority is to deal with service / internet orders before anything else.
Sales office and administration
ValueUK.com
Heaton St
Leyland
Lancashire
PR25 2ZH
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